Frequently Asked Questions & Sizing Information
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A) We accept all major credit cards. Please note that all charges will be in US dollars. Unfortunately we are not accepting Paypal payments at this time.
A) All of the merchandise advertised on our website is what you can expect to receive in person. After years of research, we have found the highest reputable warehouses that distribute this kind of apparel.
There are a lot of websites that use stock photo's to advertise their products when in fact, the merchandise they receive either looks nothing compared to the photo, or the quality is deplorable. We are nothing like this, which is why we post a 'Quality Guarantee' note on our website.
PLEASE NOTE: Even though the physical appearance may be the same, with the quality being very high, these are not branded goods. For the actual brands, please visit their website.
A) We now have a standard flat Shipping & Handling Rate of $18, no matter how much you order. If your order totals over $300, then shipping will be free. Please note this after placing the order as the system automatically charges you $18 when you place your order. You will be reimbursed for this amount.
A) All of our merchandise is brand new and shipped directly from our warehouse/manufacturer to your location.
A) Please provide us with your height, measurements as well as the size you normally take. You may submit this information with your order, as many items are made-to-order.
A) At this moment we do not offer this service.
We ship internationally. Shipping is a flat rate of $18 no matter where you are situated, or what you order. Once your order ships, You will be updated with a DHL, Aramex, FedEx or UPS tracking number depending on your country/location. It can take a few days before an update is showing on the tracking site after a label has been created. Once you see this update, it's usually only a matter of a couple or few days for delivery. Please note that we are not able to cancel or call an order back once it is in transit. If an order needs to be cancelled, we ask that you contact us within 2-3 days from placing your order. We are also not able to change the address. Please make sure you submit the correct address under shipping. Shipping can generally take anywhere from 8-16 business days unless circumstances such as holidays, weather conditions, or other unrelated shipping delays may incur, which is completely out of our control. We will not be responsible for stolen packages. We ask that you check your tracking number for updates which should include the expected delivery date. Packages are shipped to the shipping address provided in your order. If you Find That A Package is Damaged in transit, please reject the package from the courier and contact our customer service. Most products are subject to the payment of import duties (e.g. in the U.S.) or other duties, and other charges including value-added tax (VAT) or other taxes. If these are applicable, they will be levied and determined when the shipment is processed by the applicable customs agency in your country. Please check your country's import policy to understand and ascertain the applicability of and your liability for any such duties or taxes for the products you purchase. All applicable duties and taxes, if any, are not included in the purchase price of your order or transaction. If they apply and are levied, then they are your (and not our or the product manufacturer's or supplier's) sole and exclusive responsibility, and shall be paid by you directly to your government or to the courier company, when the products are delivered. Payment of the above-referred duties, charges and taxes are not our (or the product manufacturer's or supplier's) responsibility. We shall not be responsible for any shipping or customs delay since this is outside our control. We normally post a lower price to decrease or eliminate these costs but can't guarantee this.
Most of our products are made to order to ensure both quality and accuracy, and not produced in bulk. This generally takes up to 7 days to complete. If you have placed a larger order, you may receive more than one package and more than one tracking number.
Any order cancellations must be made within 2-3 days after you have placed your order. Please contact us at contact@womensdesignerfashions.com
If you have received anything that is either defective/damaged or incorrect, Please contact us within 3 days of receiving your order at contact@womensdesignerfashions.com and submit your name and/or email address in which you place your order with or the actual order number. Any defective/damaged or incorrect purchases will be issued either a refund or exchange without returning. We do not accept exchanges or give refunds based on sizing issues as most items are made-to-order, so please make sure you send us your your measurements and your height for an accurate fit. This also applies to shoes. Please make sure you send us your calf circumference if you order knee-high boots.
Any complaints must be made within 3 days of receiving the package. Shipping and handling fees are non-refundable.
You (buyer) will be responsible for the shipping of returns at your expense. We do not carry or offer return shipping labels. To honour your return/exchange, the item must be in the original packaging, unworn, unused. Please note that these goods are coming from China, therefore, this is where they must be returned too. If the postal service returns a package to us because an invalid address was provided or the package was not claimed, we will contact you and schedule a re-delivery at your expense. Re-delivery shipping fees will equal the exact dollar amount needed to ship the package. Once repayment shipping fees have been received, your package will be re-shipped the next business day. Original shipping fees are non-refundable, as the postal office will not reimburse us for re-shipping your package. Please be sure to review and double-check your order and size(s) before placing your order, as we only accept returns or exchanges if a mistake is made on our behalf. If this were to happen, all fees associated with the exchange will be at our expense. If a mistake is made with your order, please notify us within 3 business days after receipt. When a refund is requested, Please contact us at contact@womensdesignerfashions.com Please take pictures of the items you have received as this is the warehouse policy/requirement. We will also provide you the return address with instructions. For hygienic reasons, socks, hats, underwear and swimsuits cannot be returned. A refund will only be issued once we receive your return unless a mistake was made on our behalf then we will be held liable. A refund will be issued to the same form of payment you used when you made your purchase.
A) Unfortunately not at this time. All merchandise is shipped out to you directly from our manufacturer/warehouse.
A) The checkout is only in one currency, which is USD. It is impossible to tell you the exact cost in your home currency when you purchase, unfortunately, as each credit card company/bank applies different exchange rates and fees when they convert to USD. The currency conversion is just an indication, and that final pricing and conversion are determined by your bank on the day the transaction takes place
Additional Information
If we find that something is out of stock or no longer being produced, we will offer to compensate you by requesting you to change that item to something else, but will add a 10% credit.
Example:A dress cost you $150 but it is now out of stock, if you exchange it for something else, we will add 10 percent to the price you paid for it, which will give you a $165 credit.
This additional credit must be used in our store as this is non-refundable.
If you would rather have the refund of what you had originally paid, it usually takes up to 7 days for the refund to be processed
While we make every effort not to be out of stock, occasionally we are out of certain items. If we are out of stock on an item that you've ordered, we will notify you as soon as we can.
Please note that some of our merchandise may come without tags or labels although this is rare.
If there are any unanswered questions, please contact us at one of the e-mail addresses below, and a response should be expected within 48 hours.
Our contact information:
contact@womensdesignerfashions.com or womensdesignerinspired@gmail.com
Clothing Size Chart:
Inspired by many high-end designer brand names
Sizes are usually as follows, however we do suggest you submitting your measurements as many garments are made to order and these sizes may not always comply with each garment.:
Size X-Small - size 0 (U.S) - size 4 (UK)
Size Small - size 2 (U.S) - size 6 (UK)
Size Medium - size 4 (U.S) - size 8 (UK)
Size Large - size 6 (U.S) - size 10 (UK)
Size X-Large - size 8 (U.S) - size 12 (UK)
Size XX-Large - size 10 (U.S) - size 14 (UK)
Size XXX-Large - size 12 (U.S) size 16 (UK)
S SIZE 2 EUR SZ 36
M SIZE 4 EUR SZ 38
L SIZE 6 EUR SZ 40
XL SIZE 8 EUR SZ 42
For the best Fit, Please send us your usual size/measurements when you place your order, as we no longer accept exchanges or give refunds on sizing errors. This also applies for shoes. Please make sure you give us the circumference of your calf as some Tall boots fit tight.
Shoe Size Chart: Please note that shoes are advertised in US Sizes. Please make sure you follow the size chart below.