We ship internationally.
Shipping is a flat rate of $18 no matter where you are situated, or what you order.
Once your order ships, You will be updated with a DHL, Aramex, FedEx or UPS tracking number depending on your country/location. It can take a few days before an update is showing on the tracking site after a label has been created. Once you see this update, it's usually only a matter of a couple or few days for delivery.
Please note that we are not able to cancel or call an order back once it is in transit. If an order needs to be cancelled, we ask that you contact us within 2-3 days from placing your order.
We are also not able to change the address. Please make sure you submit the correct address under shipping.
Shipping can generally take anywhere from 8-16 business days unless circumstances such as holidays, weather conditions, or other unrelated shipping delays may incur, which is completely out of our control.
We will not be responsible for stolen packages. We ask that you check your tracking number for updates which should include the expected delivery date. Packages are shipped to the shipping address provided in your order.
If you Find That A Package is Damaged in transit, please reject the package from the courier and contact our customer service. firstname.lastname@example.org or email@example.com
Most products are subject to the payment of import duties (e.g. in the U.S.) or other duties, and other charges including value-added tax (VAT) or other taxes.
If these are applicable, they will be levied and determined when the shipment is processed by the applicable customs agency in your country.
Please check your country's import policy to understand and ascertain the applicability of and your liability for any such duties or taxes for the products you purchase.
All applicable duties and taxes, if any, are not included in the purchase price of your order or transaction. If they apply and are levied, then they are your (and not our or the product manufacturer's or supplier's) sole and exclusive responsibility, and shall be paid by you directly to your government or to the courier company, when the products are delivered.
Payment of the above-referred duties, charges and taxes are not our (or the product manufacturer's or supplier's) responsibility.
We shall not be responsible for any shipping or customs delay since this is outside our control.
We normally post a lower price to decrease or eliminate these costs but can't guarantee this.
If you have any other questions or concerns please feel free to contact us at: firstname.lastname@example.org or email@example.com